Refund and Returns Policy

At wetpulse.com, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a 30-day return or exchange policy from the date of delivery.

Return Policy:

• Items must be returned in their original condition, unused, and with all original packaging.
• Certain items, such as perishable goods, custom items, gift cards, and personal care items, cannot be returned.
• Refunds are processed back to the original payment method.

Exchange Policy:

• Exchanges can be made for a different size or color, subject to availability.
• If you wish to exchange an item, please contact our customer service team to reserve your item.

Process:

1. Contact our Customer Service at [email protected] to initiate a return or exchange.
2. Pack items securely and include the return slip.
3. Ship to the address provided by our customer service team.

Refund Processing:
Refunds are processed within 3 days of receiving your returned item. Depending on your bank, it may take additional time for the refund to reflect on your account.